Question 1

How does Parts4Drive guarantee vehicle part fitment?

Accepted Answer

Parts4Drive employs a 5-dimensional MMYTE taxonomy matching Make, Model, Year, Trim, and Engine. Every product listed in the catalog is indexed with OEM part numbers and cross-referenced with regional vehicle specifications, ensuring 100% compatibility before purchase.

Question 2

How does the WhatsApp merchant handoff work?

Accepted Answer

When a buyer selects a compatible part, tapping Contact Merchant generates a pre-populated WhatsApp message containing the exact product SKU, price, merchant store location, and the buyer's vehicle specifications for immediate stock reservation and express courier delivery.

Question 3

Are parts on Parts4Drive genuine OEM or aftermarket?

Accepted Answer

The marketplace features certified genuine OEM components alongside verified Tier-1 aftermarket brands (such as Denso, Bosch, Brembo, KYB, NGK, and AISIN). Every product card clearly specifies its condition, brand origin, and warranty coverage.

Question 4

How fast is dispatch across Nigeria and Ghana?

Accepted Answer

Parts from our Lagos Central Hub (Ladipo/Trade Fair) and Accra Hub (Abossey Okai) are dispatched same-day for intra-city orders, and within 24 to 48 hours for interstate or nationwide delivery.

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